External drive recovery includes drives such as Western Digitial Passport and Seagate Freeplay which are commonly used as a portable method to quickly transfer large files. Files for Adobe Photoshop, Adobe InDesign, and other photo editing and movie files can be recovered from these devices depending on the nature of the device failure.
One of the most common issue we see with newer portable storage recovery is a problem called “head stick”. This occurs when the read element of a hard drive (called the head) becomes stuck to the magnetic media or platter.